Privacy Policy
How we collect, use, and protect your personal information. Your privacy matters to us and we're committed to transparency.
Contents
Contents
1. Introduction
We respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms of this policy.
2. Information We Collect
- Personal Information: such as your name, email address, and payment details.
- Usage Data: including IP address, browser type, and interactions with our platform.
- Cookies: We use cookies to enhance your experience. See our Cookies Policy for details.
3. How We Use Your Information
- To provide, maintain, and improve our services
- To process payments and provide customer support
- To personalize your experience and deliver relevant content
- To detect fraud, enforce policies, and comply with legal obligations
4. Sharing of Information
We may share your information with:
- Trusted third-party service providers (e.g., hosting, payment processors)
- Legal authorities when required by law
- In connection with business transfers (e.g., mergers or acquisitions)
- With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational measures such as encryption, access controls, SSL protocols, and regular audits to protect your data. However, no method is 100% secure.
6. Data Retention
We retain your personal data for as long as necessary to fulfill legal, regulatory, and business purposes. Some residual data may remain in backups even after you delete your account.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain types of data processing
- Request a copy of your data in a portable format
- Withdraw consent for processing where applicable
To exercise your rights, please contact us.
7.1 Account Information
You may access and update your personal information at any time through your account settings. If you require assistance, please contact us directly.
7.2 Marketing Communications
You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us. Please note that you may still receive important service-related communications.
7.3 Cookies
You can manage your cookie preferences through your browser settings. Disabling cookies may limit the functionality of certain features on our website. For more details, please refer to our Cookies Policy.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we may have collected data from a minor, please contact us so we can take appropriate action.
9. International Data Transfers
Your information may be transferred to and processed in countries outside of your own, including the United States. We ensure that any such transfers comply with applicable data protection laws and that your data remains protected under this policy.
10. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before engaging with them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Significant changes will be communicated through our website or by email.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please visit our Contact Us page or email us at hello@videoclay.com
Have Questions About Your Privacy?
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please don't hesitate to reach out to our privacy team.